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How to Choose the Right European Auto Repair Specialist

Posted on August 10, 2017 by admin No Comments

If you own a European car, you likely know that not every general mechanic has the parts, tools, or expertise you need to service and repair it. To have the service done correctly the first time, and avoid any mistakes, you should look for a qualified expert in European automotive service in Decatur. It is likely that you will still have several options in the area, so here are a few criteria, other than distance, that will help you choose the specialist right for you and your vehicle.

Certifications

Before any other considerations, you want to make sure that you are actually dealing with a specialist in European vehicles. If you call and they assure you they can handle the work, but have no certifications of training to prove that claim, you might look elsewhere. Mechanics put a lot of effort and knowledge into obtaining and maintaining certification status, so most of the people who are certified are not shy about telling you. Any mechanic you consider should at minimum be ASE (Automotive Service Excellence) certified, but you should really look for a European auto specialist in Decatur who is certified on your vehicle make. Experience with your model is also desirable but, depending on your car’s rarity, that might be difficult to obtain.

Reviews

Once you have narrowed down the field of candidates to those who are specially qualified to work on your car, you should check the customer reviews and their ratings with the BBB. While it is a necessary first step to have a certification, you also want a proven track-record of excellent work. As with most ratings, take out the highest and the lowest ones (unless they are all high or low), and read the less extreme comments. Although you can take a chance on a qualified person with few reviews, you do so at your own risk. No mechanic is perfect 100% of the time, but you want someone who does consistently good work.

Personal Connection

When looking for European automotive repair and service in Decatur, you are likely going to be in there many times over the life of your car. The hundreds of car parts need regular maintenance or repair, and you want to find a place that you can feel comfortable returning to. Your mechanic should be able to clearly explain work orders, prices, time-tables, and future maintenance. If you feel uncomfortable, you might consider looking for a different service provider. You don’t have to be their best friend, but you shouldn’t feel cheated or confused when you leave.