Reliable Foreign Car Repair Shop Around Alpharetta
So what is the answer to finding reliable foreign car repair? First of all, start shopping for a repair facility BEFORE you need one. Why? Because a more sound decision is made when you’re not facing an urgent need for transportation. We all make poorer choices when we are under the stress of the moment. So begin the process sooner rather than laer.
Call around to various repair shops and ask them if they are members of associations such as: “NAPA Autocare,” “ASP,” “Parts Plus,” “AAA,” or “TechNet.” Membership is these associations means the shop has qualified in some way.
For instance, to become a AAA Approved Auto Repair Facility, a shop must undergo a rigorous investigation. In addition to having state-of-the-art equipment, training, qualified technicians, the shop must score high with its customers. AAA contacts about 100 of the shop’s most recent customers and conducts a CSI (Consumer Satisfaction Index) study.
They ask the customers such questions as:
• Was the shop clean and presentable?
• Did they offer a ride to work or wherever you needed to go?
• Was there a comfortable, pleasant, and clean waiting area?
• Was the estimate accurate (or significantly less than the actual bill)?
• Was the job done on time?
• Did they fix it right the first time?
If the repair facility passes the test, it can hang the “AAA Approved” shingle.
Visit the shop. Is it clean and orderly? Or does it look like it ought to be condemned by the health department? Ask customers in the shop, “Why do you do business with this shop?” Answers such as “They are the cheapest” or “They offer a lot of specials” don’t have much credibility.
Look for responses such as:
Another factor to consider when choosing a repair facility is the equipment available. Is the shop equipped with state-of-the-art equipment, such as hand held computer scanners and diagnostic software.
Don’t be afraid to ask the shop if they have this equipment. These systems and tools are necessary to diagnose and repair your hi-tech car accurately. Without them, fixing your automobile is a hit-and-miss proposition.
Sometimes it’s best to take your car to a specialist. Specialists cost more money initially. But because they are specialists, they often know how to pinpoint and repair certain types of problems more efficiently and effectively. Why? Because they deal with these problems every day, plus they have the knowledge, equipment, and information systems necessary to get directly to the problem.